Privacy Policy

1. Information we collect

We may collect different types of information to provide better services and improve your experience.

Personal information

When you contact us, request a service, submit an inquiry or communicate with our team, we may collect:

• Full name
• Business / company name
• Email address
• Phone number
• Location
• Project requirements
• Any information you voluntarily provide

Technical information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Date and time of access

This information helps us improve website performance, security and user experience.

2. How we use your information

Shubhagam Innovations may use your information for the following purposes:

Providing services

To understand your requirements and deliver software, website, mobile application, digital marketing and IT solutions.

Communication

To respond to your inquiries, provide project updates, share service information and assist with support requests.

Business improvement

To analyse customer needs, improve our website, enhance our services and develop better solutions.

Marketing communication

With your permission, we may send updates regarding our services, technology solutions, offers or company announcements. You may unsubscribe from marketing communication at any time.

3. Protection of your information

We implement appropriate security measures to protect your personal information from:

• Unauthorised access
• Data misuse
• Unauthorised disclosure
• Loss or alteration

We use reasonable technical and organisational safeguards to maintain the confidentiality and security of your information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Information sharing policy

Shubhagam Innovations does not sell, rent or trade your personal information. We may share information only in limited circumstances, such as:

Service providers

With trusted partners who assist us in delivering services, website hosting, technical support, payment processing or business operations.

Legal requirements

When required by law, regulation, legal process or government authority.

Business protection

To protect our rights, security, customers and business operations.

Any third party receiving information is expected to maintain appropriate confidentiality.

5. Cookies policy

Our website may use cookies and similar technologies to improve user experience. Cookies help us:

• Understand website visitors
• Improve website performance
• Analyse website traffic
• Provide better content and services

You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features. Read our Cookie Policy for more detail.

6. Third-party links

Our website may contain links to third-party websites, tools or services. Shubhagam Innovations is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of third-party websites before sharing personal information.

7. Data retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain business records
• Fulfil legal obligations
• Resolve disputes
• Improve our services

When information is no longer required, we take reasonable steps to securely remove or anonymise it.

8. Your privacy rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for certain uses
• Ask questions about how your data is handled

To exercise these rights, please contact us.

9. Children's privacy

Our services are not intended for children without appropriate supervision. We do not knowingly collect personal information from children without proper consent. If you believe that a child has provided personal information, please contact us and we will take appropriate action.

10. Changes to this Privacy Policy

Shubhagam Innovations may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. Any updates will be published on this page with a revised effective date. We encourage visitors to review this Privacy Policy periodically.

11. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us.